Terms & Conditions
Last Updated: November 2, 2026
These Terms & Conditions govern your access to and use of our website, digital products, software licenses, and related services.
By accessing our website or purchasing a product, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.
ACCEPTANCE OF TERMS
By using ReTraced, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, together with our Privacy Policy and Refund Policy.
If you do not agree with these terms, you should refrain from purchasing or using our products and services.
Nothing in these Terms & Conditions limits or excludes rights that cannot legally be waived under applicable consumer protection laws.
DIGITAL PRODUCTS AND SERVICES
ReTraced provides digital products, including software, license keys, activation codes, and related digital services.
All products are delivered electronically unless explicitly stated otherwise.
Product descriptions, supported platforms, license durations, and available features are provided on the relevant product pages.
We reserve the right to modify, discontinue, or update products and services, subject to existing contractual obligations and applicable law.
LICENSE KEYS AND ACTIVATION
Purchased license keys grant customers a limited, non-exclusive, non-transferable right to access or use the relevant digital product for the specified duration, subject to the applicable product terms.
Unless explicitly permitted, customers may not:
Resell, redistribute, or share license keys.
Transfer licenses to unauthorized third parties.
Attempt to bypass license authentication or security mechanisms.
Reverse engineer, modify, or redistribute proprietary software except where permitted by law.
Exploit vulnerabilities in our licensing or delivery systems.
License keys may be restricted to specific devices, accounts, or hardware identifiers where disclosed in the product description.
Violations may result in suspension or revocation of access, subject to applicable law.
PRODUCT COMPATIBILITY
Customers are responsible for reviewing the stated system requirements, supported operating systems, and product compatibility information before purchasing.
ReTraced does not guarantee compatibility with every device, operating system, or software configuration.
Software updates, operating system changes, and third-party platform modifications may affect product functionality.
Where a product fails to meet its advertised specifications or applicable legal conformity requirements, customers retain their statutory remedies.
SOFTWARE DETECTION AND ACCOUNT RESTRICTIONS
Certain products offered by ReTraced may interact with third-party games, software, or online platforms.
Customers acknowledge that such products may violate the rules or terms of third-party services.
Potential consequences include:
Account warnings or restrictions.
Temporary or permanent account suspensions.
Loss of access to third-party services.
Detection or blocking by antivirus or anti-cheat systems.
Changes in functionality following third-party updates.
ReTraced does not guarantee that any software will remain undetected or prevent account restrictions.
Customers are responsible for understanding the risks associated with their intended use.
Nothing in this section excludes liability or consumer remedies that cannot lawfully be excluded.
PAYMENTS AND PRICING
All prices are displayed on our website and may be subject to applicable taxes or fees as disclosed during checkout.
Payments are processed through supported third-party payment providers.
By completing a purchase, customers confirm that they are authorized to use the selected payment method.
ReTraced reserves the right to reject or cancel orders where there is a legitimate reason, including suspected fraud, payment failure, or product unavailability.
Where payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be provided.
DELIVERY OF DIGITAL GOODS
Digital products are generally delivered electronically after successful payment confirmation.
Delivery may occur through:
Email.
The checkout confirmation page.
A customer account or dashboard.
Another delivery method specified during purchase.
Customers must provide accurate contact information to receive their purchases.
If a product is not delivered, customers should contact our support team for assistance.
REFUNDS AND CANCELLATIONS
Due to the digital nature of our products, purchases are generally considered final once delivery or activation has occurred, subject to applicable consumer protection laws.
Where legally permitted, customers may lose their statutory right of withdrawal once digital delivery begins, provided they have given the required express consent and acknowledgment.
Refunds are governed by our Refund Policy, available on our website.
Customers retain all mandatory rights relating to defective, undelivered, or materially misdescribed products.
CHARGEBACKS AND PAYMENT DISPUTES
Customers are encouraged to contact ReTraced support before initiating a payment dispute to allow us an opportunity to investigate and resolve the issue.
We reserve the right to contest fraudulent or inaccurate disputes using relevant transaction records, payment confirmations, and delivery evidence.
Where legally permitted, confirmed fraudulent activity may result in restrictions on future purchases or access to services.
Nothing in these terms prevents customers from disputing unauthorized transactions or exercising lawful payment protection and consumer rights.
PRODUCT UPDATES AND DOWNTIME
Digital products may occasionally experience maintenance, updates, technical difficulties, or temporary unavailability.
ReTraced does not guarantee uninterrupted availability of every product or service.
Third-party software updates, including game patches and security changes, may affect functionality.
We will make reasonable efforts to communicate significant service disruptions where appropriate.
Any remedies required by applicable law remain available.
USER RESPONSIBILITIES
Customers agree to:
Provide accurate information during checkout.
Keep purchased license keys and account credentials secure.
Use products in accordance with applicable laws.
Avoid unauthorized redistribution or commercial exploitation of licensed products.
Refrain from attempting to compromise our website, systems, or licensing infrastructure.
Contact support when experiencing delivery or activation issues.
Users must not engage in fraudulent activity, abuse our services, or interfere with other customers.
INTELLECTUAL PROPERTY
All website content, branding, graphics, text, designs, and proprietary materials belonging to ReTraced are protected by applicable intellectual property laws.
Third-party software, trademarks, game titles, and other materials remain the property of their respective owners.
Purchasing a digital product does not transfer ownership of any underlying intellectual property.
Customers receive only the usage rights expressly granted by the relevant license.
THIRD-PARTY SERVICES
ReTraced may use third-party providers for payment processing, hosting, software delivery, customer support, and other operational services.
Third-party services may have separate terms, conditions, and privacy policies.
ReTraced is not affiliated with or endorsed by third-party game developers, publishers, or platform operators unless explicitly stated.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ReTraced is not responsible for losses arising solely from unauthorized use of our products, violations of third-party platform rules, or circumstances beyond our reasonable control.
We do not guarantee specific gaming results, account protection, uninterrupted software functionality, or compatibility with future third-party updates.
Nothing in these Terms & Conditions excludes liability for fraud, intentional misconduct, or any other liability that cannot lawfully be excluded.
Mandatory consumer rights and remedies remain unaffected.
SUSPENSION AND TERMINATION
ReTraced may suspend or terminate access to services where reasonably necessary due to:
Fraudulent transactions.
Unauthorized license redistribution.
Abuse of our services or support systems.
Attempts to compromise our website or licensing infrastructure.
Serious violations of these Terms & Conditions.
Any suspension or termination will be subject to applicable contractual and legal obligations.
PRIVACY AND DATA PROTECTION
Personal information collected through ReTraced is handled in accordance with our Privacy Policy.
Our Privacy Policy explains the categories of information collected, purposes of processing, data protection practices, and applicable privacy rights.
For privacy-related inquiries, customers may contact our support team.
CHANGES TO THESE TERMS
ReTraced reserves the right to revise these Terms & Conditions to reflect changes in our services, operational practices, or legal obligations.
Updated terms will be published on our website with a revised effective date.
Material changes affecting existing purchases will be handled in accordance with applicable law and contractual obligations.
GOVERNING LAW
These Terms & Conditions are governed by applicable laws relevant to the operation of ReTraced and the customer’s location.
Nothing in these terms deprives consumers of mandatory protections available under the laws of their country of residence.
Disputes should initially be directed to our support team so that a reasonable resolution can be attempted.
Customers retain the right to pursue remedies through competent courts or consumer protection authorities where applicable.
CONTACT INFORMATION
For questions regarding these Terms & Conditions, purchases, licenses, or technical support, please contact us through our official channels.
Website: https://retraced.lol
Email: [email protected]
Discord: https://discord.gg/retraced
Please include your order number and relevant details when requesting assistance so our support team can investigate your inquiry efficiently.